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Create Exceptional User Experiences.

We help turning complex products into experiences users navigate without training, reducing support costs and improving adoption across the board.

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Trusted by enterprises across Europe and the US:

Siemens
Siemens Healthineers
PwC
Geberit
Toyota
Rainbow
Chooose
Omnipack
Lexolve

Do any of these

sound familiar?

Users complete key tasks too slowly.
Our product feels outdated to users.
Training and support costs keep climbing.
We shipped it. Adoption is disappointing.
Everyone disagrees on what to redesign.
What is UX Design?

What is UX Design?

UX Design defines how users interact with your product. It covers the structure, flow, and logic of every screen and interaction. Done well, it means users complete key tasks without confusion, frustration, or a support call.

We base every design decision on user research, behavioral data, and tested prototypes. You get a product architecture that reduces friction, supports adoption, and scales as your user base and feature set grow.

Let's talk

Our process & deliverables

01

Discovery

We start every project grounded in real data. We audit your existing product, research your users, and map the competitive landscape, so every design decision that follows has a clear rationale.

UX AUDIT OF THE CURRENT SOLUTIONCOMPETITIVE BENCHMARKING AND BUSINESS ANALYSISIN-DEPTH USER INTERVIEWSPERSONAS AND CUSTOMER JOURNEY MAPS

02

Envision

We run a co-creation workshop with your team to turn research into direction. We review findings together, identify priorities, and align on a clear product vision before any design work begins.

REVIEWED AND PRIORITIZED RESEARCH INSIGHTSDEFINED PRODUCT VISION AND KEY USER PATHSINITIAL PRODUCT BACKLOG AND ROADMAP

How we use AI in design

Faster iteration. More paths tested. Every decision still made by a human.

5 ways UX design delivers business value.

Users adopt the product without extensive training.

Clear, logical user flows reduce the learning curve from day one. Your team spends less time on onboarding support and more time on work that matters.

Fewer support tickets. Lower support costs.

Poor UX generates a predictable stream of support requests. Good UX eliminates the friction that causes them. Your support team handles real exceptions, not navigation questions.

Higher completion rates on key actions.

Every step in a user flow has a business purpose. We design to move users through those steps efficiently. Fewer drop-offs at critical points means more completed transactions, approvals, or submissions.

Redesigns happen on your terms, not under pressure.

A product built on a solid UX foundation is easier to extend and iterate. You make design decisions proactively, not in response to declining metrics or accumulating complaints.

You outperform competitors on experience quality.

Enterprise users compare every product they use to the best ones they know. A product that is easier to use than the alternative is a retention advantage that compounds over time.

From discovery to delivery.

Graspify communication app in dark mode on smartphone for messaging and collaboration.

Graspify's budgeted brilliance: Transforming norwegian retail

Platform that introduces a science-based approach to the human learning process.

View all projects

A product that looks good but confuses users is a failure. UX design is about removing friction before it reaches your users. Every flow we simplify is one less support ticket and one more completed action.

Bartosz Storożak

Bartosz Storożak

Design Team Lead at Startup House

Frequently asked questions

What is UX design and how is it different from UI design?

UX design covers how a product works: its structure, user flows, navigation logic, and interaction patterns. UI design covers how it looks: colors, typography, visual components, and branding. UX comes first. It defines the foundation that UI design is built on. A product can look good and still be frustrating to use. UX design prevents that.

Why does UX design matter for enterprise products?

Enterprise products are often used by hundreds or thousands of people daily. Poor UX translates directly into lost productivity, higher support costs, and lower adoption rates. For a CTO or CPO managing large-scale rollouts, UX quality is not an aesthetic decision. It is an operational one.

What does a UX design engagement deliver?

You receive: a full information architecture, mapped user flows, annotated wireframes for all key screens, an interactive prototype, usability testing findings, and a developer-ready handover package. Your engineering team can begin building without waiting for clarification on how things should work.

How long does a UX design project take?

Timeline depends on the size and complexity of your product. A focused UX engagement for a new product or major feature typically runs 6 to 12 weeks. We work in stages with regular review points, so your team stays involved and aligned throughout. Larger redesign projects are scoped individually.

How do you handle UX design for complex enterprise systems?

Complex systems require more rigorous information architecture work upfront. We invest time understanding the different user roles, permission structures, and task flows before touching a single wireframe. The more complex the system, the more valuable that foundation work is. We have experience designing for products with multiple user types and high information density.

Do we need to have completed Product Discovery or Scope Building before UX design?

It helps significantly. UX design produces much better outcomes when there is clear research on users and a validated feature set to design for. If that work has not been done, we can either run a condensed research phase at the start of the engagement or recommend beginning with Discovery or Scope Building first.

Can you redesign an existing product without starting from scratch?

Yes. We start with an audit of your current product, identifying the highest-impact UX problems. From there, we prioritize which flows to redesign and in what order. You do not always need a full redesign. Sometimes targeted improvements to two or three key flows produce the majority of the benefit.

Is your product as easy to use as it should be?

Talk to our UX team. We will show you where users struggle and what it would take to fix it.

Book a 30-min call

Work with a team trusted by top-tier companies.

Rainbow logo
Siemens logo
Toyota logo

We build what comes next.

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Startup Development House sp. z o.o.

Aleje Jerozolimskie 81

Warsaw, 02-001

VAT-ID: PL5213739631

KRS: 0000624654

REGON: 364787848

Contact Us

hello@startup-house.com

Our office: +48 789 011 336

New business: +48 798 874 852

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